CDM Insurance Solutions (“CDM Insurance Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or communicate with us regarding Medicare, health insurance, life insurance, or other insurance-related products and services.

By using our website or submitting information to CDM Insurance Solutions, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you complete a form, request information, schedule an appointment, call or text us, send us an email, or otherwise communicate with us.

Information collected may include your name, telephone number, email address, ZIP code, date of birth, preferred contact method, Medicare enrollment or eligibility information, current insurance or health plan information, and other information you choose to provide while requesting insurance-related assistance.

When necessary to assist with an insurance application, enrollment, or coverage review, additional information may be requested in accordance with applicable laws, carrier requirements, and your authorization.

We may also automatically collect limited technical information when you use our website, such as your browser type, device type, IP address, referring website, pages visited, and general website usage information.

2. How We Use Your Information

We may use information you provide to respond to your requests, provide insurance-related information, conduct Medicare or insurance benefits reviews, schedule and manage appointments, assist with insurance applications or enrollments, communicate about products or services you have requested, provide customer service, and maintain appropriate business records.

We may also use information to improve our website, services, marketing, and customer experience and to comply with applicable legal, regulatory, carrier, and insurance requirements.

3. Medicare and Insurance Information

CDM Insurance Solutions may assist consumers with Medicare and other insurance products offered by private insurance companies.

Information you provide during a Medicare or insurance consultation may be used to help determine which products or coverage options may be appropriate for you based on the information you provide.

We do not sell your personal information to unrelated third parties.

When necessary to provide services you request, information may be shared with insurance carriers, enrollment platforms, technology providers, or other authorized service providers involved in processing an application, enrollment, or insurance-related request.

4. SMS and Text Messaging Privacy

If you provide your mobile telephone number and consent to receive text messages from CDM Insurance Solutions, we may send messages related to your inquiry, requested information, appointments, insurance services, and other communications you have authorized.

Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties for marketing purposes.

Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact us directly.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

5. Email Communications

If you provide your email address, we may use it to respond to your inquiry, send requested information, provide appointment communications, or communicate with you regarding our insurance services.

Where applicable, you may unsubscribe from marketing emails by using the unsubscribe instructions contained within the message.

6. Cookies and Website Technologies

Our website may use cookies, analytics services, tracking pixels, and similar technologies to understand how visitors interact with the website, improve website performance, and measure the effectiveness of advertising.

These technologies may collect information such as device type, browser information, pages viewed, and interactions with our website.

You may be able to control cookies through your browser settings.

7. How We Share Information

We may disclose personal information when reasonably necessary to provide services you request, including to insurance carriers, authorized insurance enrollment platforms, customer relationship management providers, appointment scheduling providers, communications providers, and other service providers that support our business operations.

We may also disclose information when required by law, regulation, legal process, governmental request, or when reasonably necessary to protect our rights, customers, business, or others.

We do not sell personal information to third parties for their independent marketing purposes.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information under our control.

However, no website, email system, electronic transmission, or data storage system can be guaranteed to be completely secure. You should use appropriate caution when transmitting sensitive information electronically.

9. Third-Party Websites

Our website may contain links to insurance carriers, government agencies, healthcare resources, or other third-party websites.

CDM Insurance Solutions is not responsible for the privacy practices, security, accuracy, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website and insurance services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

11. Your Privacy Choices

You may contact us to request that we update or correct certain personal information we maintain about you or to request that we stop certain marketing communications.

You may opt out of marketing text messages by replying STOP and unsubscribe from marketing emails using the unsubscribe option provided in applicable emails.

Certain information may need to be retained for legal, regulatory, insurance, compliance, fraud-prevention, or legitimate business purposes.

12. California Privacy Rights

California residents may have additional rights regarding their personal information under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include requesting information about personal information collected, requesting correction or deletion of certain personal information, and obtaining information regarding how personal information is used or disclosed.

To submit a privacy-related request, contact CDM Insurance Solutions using the information below. We may need to verify your identity before completing certain requests.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, website, technology, business practices, or applicable legal requirements.

Any updated policy will be posted on this website with a revised effective date.

14. Contact CDM Insurance Solutions

If you have questions about this Privacy Policy or how your information is handled, please contact:

CDM Insurance Solutions
Phone: (951) 383-2189

Cell: (619) 639-5973
Email: [email protected]
Website: www.cdminsurancesolutions.com